Privacy Policy

1. Who we are

Sozo Data is a Brazilian technology company providing consulting in data and artificial intelligence, headquartered in Ceará, Brazil. This document governs the processing of personal data of visitors to the sozodata.com.br website and users of our services, in compliance with Brazil's General Data Protection Law (LGPD — Law No. 13,709/2018).

2. Data we collect

We collect only the data necessary to provide our services:

• Contact data: name, e-mail, phone number, company — voluntarily provided by you when reaching out via WhatsApp, e-mail or forms.
• Browsing data: IP address, browser type, pages visited, session duration — collected automatically for traffic analysis purposes.
• Entendo usage data: if you use the Entendo product (entendo.sozodata.com.br), the data entered into the platform is handled under that service's specific terms.

3. How we use your data

• Respond to your messages and contact requests
• Send commercial proposals and information about projects
• Analyze site usage to improve the experience
• Comply with legal and regulatory obligations

We do not sell, rent or share your personal data with third parties for marketing purposes.

4. Legal basis for processing

The processing of your data is based on the following legal grounds set out in the LGPD: consent (art. 7, I), contract performance (art. 7, V) and legitimate interest (art. 7, IX), always limited to what is necessary for the purposes described in this policy.

5. Data sharing

We may share your data with service providers that assist us in our operations (such as hosting providers and communication tools), always under confidentiality obligations consistent with this policy. Your data is never shared with third parties for their own commercial purposes.

6. Data retention

We retain your data for as long as necessary to fulfill the purposes described in this policy, or for the applicable legal period. Contact data of prospective clients is kept for up to 2 years after the last contact, unless you indicate otherwise.

7. Your rights

Under the LGPD, you have the right to:

• Confirm whether we process your data
• Access the data we hold about you
• Correct incomplete, inaccurate or outdated data
• Request the anonymization, blocking or deletion of unnecessary data
• Withdraw consent at any time
• Request the portability of your data

To exercise any of these rights, contact us at: privacidade@sozodata.com.br

8. Security

We adopt appropriate technical and organizational measures to protect your data against unauthorized access, loss or destruction. No system is 100% secure, but we are committed to notifying you in the event of an incident affecting your data, as required by the LGPD.

9. Cookies

We use essential cookies for the site to function and analytics cookies (aggregated and anonymous) to understand how the site is used. You can configure your browser to refuse cookies, but this may affect some site features.

10. Changes to this policy

We may update this policy periodically. Significant changes will be communicated by e-mail or through a prominent notice on the site. Continued use of our services after changes are published constitutes acceptance of the updated policy.

11. Contact

Data controller: Sozo Data
E-mail: privacidade@sozodata.com.br
WhatsApp: +55 85 99276-3030